So very much has happened in the last few weeks. I graduated, I got a full-time job at an amazing company, I finally changed my domain name! That might not have been in order of importance but they are all big things and order seems arbitrary right now.
As a freshman I didn’t like my last name since people always seem to get it wrong, so I chose a pseudonym. Over the years, I grew to appreciate my unique last name (there are many layers to it: it’s not a real last name, there was a spelling mistake on my grandpa’s certificate and I’m not even blood related to him). Now, I finally feel my domain is really my domain, not whoever Katie Temple was.
Starting my full-time position as the Support and Account Specialist at Reclaim Hosting is both exciting and intimidating. I will be splitting my time between sales and support, absorbing as much as I possibly can! About a week before I started I met with my manager on the sales side, Lauren, and she talked me through a little of what to expect moving forward. My position is never-before seen at Reclaim (that isn’t terribly hard to do since the team is small, but it’s still cool) and the possibilities are seemingly endless. Lauren told me how excited she was about this opportunity, and I knew immediately that I was in the best possible job I could have found. The people are amazing, the work is brilliant (and challenging, but in a good way), and I am just so so thankful for what the future has in store for me!
The few months of part-time as a customer support specialist helped build my skillsets and wrap my head around some major web-hosting concepts, like all the acronyms that before looked like an entirely different language: WHMCS, WHM, FTP, SSH, SSO, SSL, PHP, MySQL, SLA, TLD, you get it.
The point is: I’ve already gone through the process of being thrown into something and seeing just how much there is to learn. This go-round is much better. While there will always be more to learn, I feel a lot less overwhelmed right now than I did in January. I’ve grown to be more patient with myself, being okay not knowing the answers to everything, and most importantly knowing it’s okay to ask questions. Asking for help doesn’t mean you’re stupid or weak. Instead, it shows you’re taking precautions and working smartly. (And by that logic, I’m going to be a genius in a few weeks.)
Sticky notes and a standing desk